Common Return Questions

What items are returnable?

  • Within 7 days of receipt of your shipment
  • In original condition
  • Unused
  • In the original packaging

 

What items are non-refundable?

  • Free gifts or promotional items

 

Are there any charges for return?

  • There is no charges for return
  • Original shipping charges is non-refundable
  • You are responsible for return shipping charges

 

How do I return?

  • Email us at info@coastalfishing.com.au with your order number and email address and request a Return.
  • You will get a confirmation email from us with shipping guidelines

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 5 business days.

Still have questions? Email us at info@coastalfishing.com.au with your full name, order number and we will get back to you shortly.

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